What are the duties and responsibilities of a locksmith?

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‘What are the duties and responsibilities of a locksmith?’ is a question we often hear at Grays.

While we’ve covered what we do in some of our other blogs, we’ve never looked at what sets a professional, accredited and experienced locksmith apart and why using one essential.

In general, most people use a locksmith only when they need to – they’ve lost their keys, suffered a break-in or locked themselves out.

However, locksmiths do so much more than replacing locks, cutting keys and helping you get back into your home, business or vehicle.

We can provide additional security to protect your property, such as an alarm system or safe.

We can replace and reprogramme car keys and remote fobs for almost any vehicle on the road.

We can board-up your property in the aftermath of an incident, to make it harder for criminals to return and gain access for a second raid.

Most importantly, we can provide expert, impartial advice to help you protect the things that are most valuable to you – your family, property and personal belongings.

That’s a big part of what we do. Here at Grays Locksmiths, we believe that prevention is better than cure.

For most people, it’s far easier – not to mention more convenient and often cheaper – to take steps to get spare keys and install adequate security measures, so you’re less likely to need us in an emergency.

Here, we take a closer look at what that means as we delve deeper into what are the duties and responsibilities of a locksmith.

What does a locksmith do?

First up, let’s take a quick look at some of the more common things that a locksmith does.

While services may vary from locksmith to locksmith, with some specialising in a particular area, such as auto services, below is a list of general services that most good locksmiths provide.

  • Fitting locks to doors and windows
  • Repairing, replace and servicing locks
  • Lockouts and door opening
  • Cutting new and replacement keys
  • Car key cutting and programming
  • Fitting electronic locks
  • Installing alarm systems
  • Installing safes and other security measures
  • Boarding up windows and doors
  • 24-hour emergency callouts

Locksmith advice and expertise

Most professional locksmith companies are highly trained and experienced, which makes them a safer bet than trying to fix things yourself. For example, many DIY stores stock locks and other security measures. However, a professional locksmith company will be able to advise which products are most suitable for your needs. They can also install them for you, to make sure you get it right, using the right equipment and tools which are often out of the reach of even the most dedicated DIY enthusiasts.

And when it comes to reprogramming car keys, it is never a good idea to do this on your own. While you can buy cheap machines from the internet to do this, you run the risk of getting it wrong, immobilising your car and invalidating your MOT, insurance or warranty.

Locksmiths, on the other hand, invest heavily in the latest technology to ensure they reprogramme car keys properly.

The Master Locksmiths Association 

Most professional locksmith companies, like Grays Locksmiths, are accredited by the Master Locksmiths Association (MLA).

The MLA is a not-for-profit trade organisation that aims to promote high standards of excellence, best practice and ethics within the industry.

Locksmiths must go through a stringent inspection, examination and accreditation process before they are approved for MLA membership, so you can be sure they can provide locksmith services to the highest standards in the industry.

Trust and discretion

This one is key. When you use a locksmith, you are placing a considerable amount of trust in them.

You will often only use a locksmith in an emergency, or when you need help protecting something extremely valuable to you, such as your home, workplace or car.

Most MLA-approved locksmiths are incredibly trustworthy and provide high levels of discretion, confidentiality and integrity.

They will provide security advice tailored to your exact needs.

They will keep records of any work done, including any alarm codes or security combinations so that they can be accessed in an emergency. Most importantly, they will keep this information safe, secure and away from prying eyes.

They can also help you liaise with police and your insurers in the event of an emergency, to help minimise the hassle and disruption it may cause.

Emergency response

In the event of any emergency, you want to be sure that the response you get from a locksmith is prompt and effective.

Most good locksmiths offer a 24-hour emergency callout service to help you put things right in the event of a break-in or other event. It may just be that your alarm needs resetting or reprogramming, you may need a lock drilling out because it’s faulty, or you may need boarding up after a break-in.

Whatever the reason, a good locksmith will be able to be with you quickly, give you the right and advice and carry out any work to the highest of standards, to either get you access to your property or make it safe and secure.


Professional locksmith company Nottingham

Grays Locksmiths Nottingham is a member of the MLA. We have been providing trusted locksmith services to the people of Nottinghamshire for more than 30 years.

We aim to make all our customers feel safe and secure in their homes and businesses.

We strive to stay ahead of the curve with all the latest security trends to ensure you are always getting the best locksmiths services and solutions on the market.

To find out more about our products and services, give us a call on 0115 9422315 or email enquiries@nottinghamlocksmith.org.uk