Meet the team
Your local locksmiths
We have a fantastic team of professional experts ready to help you with your home or business security, whether it be door repairs, key cutting or installing full security alarm systems – here are the friendly faces that can help you.
Andy Palmer
MD
Before taking the reins of Grays Locksmiths in 2013 Andy ran Absolute Security for 6 years. Now a qualified master locksmith, Andy actually did his apprenticeship in engineering. His first company which sold in 2006 specialized in structural and architectural metalwork.
Karen Palmer
FD
Head of accounts and stopping Andy spending everything on new equipment, Karen has always worked in an office environment. Super-efficient and always professional she is Grays Locksmiths appointed grown up.
Kerry Akers
Operations Manager
With 17 years in the security and automotive industry, Kerry is on a mission to keep things running smoothly. When she’s not crunching numbers, she’s off exploring new counties, uncovering hidden gems, and collecting stamps in her passport.
Henry Murdy
Purchasing / Stock Controller
As a purchasing wizard at Grays Locksmiths, he lifts weights and role-plays his way through epic quests—because securing doors is just as thrilling as saving kingdoms! When he’s not buried in fiction, you can find him levelling up his security knowledge one nerdy fact at a time.
John Fletcher (Fletch)
Shop Manager
The lock whisperer. Fletch has worked in the locksmith industry for 30 + years. His happy grin is usually the first thing you’ll be greeted with when visiting our shop. A wealth of
knowledge and always happy to help. If the motor bikes out front, Fletch is in.
Jody Smith
Locksmith
The UPVC maestro! Jody worked in the PVC industry for 20+ years before training as a locksmith. There’s nothing he doesn’t know about UPVC windows and doors.
Ian Holland
Auto Locksmith
Passionate about all things automotive and locksmith related for over two decades. Fuelled by a love of all things VW and keeping them clean and shiny.
Noah Scott
Trainee Technician
Noah is a curious and active person who loves traveling, hiking, and meeting new people. He also has a passion for anything mechanical and enjoys working with his hands to understand how things work.
Saania Abdulla
Customer Service
A real people person who thrives on good conversations and great teamwork. She loves watching movies (she’s always open to recommendations) and is lovingly managed by her cat.
Jack Palmer
Social Media (Part Time)
Jack manages our socials, updating customers on our products, services and team. He is studying film at Nottingham Trent University. When not studying, you’ll find him in the gym or enjoying the student lifestyle.
Julian McBride
Carpenter/Joiner
Following a career working on site as a carpenter Julian now specializes in fire door installation. He is well qualified and is deadly serious about fire safety. Most Sundays, you’ll find him at a car boot searching for additions to his unusual collection.
Glen Donaldson
Auto Locksmith
After 9 years of unlocking adventures as an auto locksmith, he continues diving deep into the world of vehicle immobilisers! When not conquering car key challenges, you will find him walking his dog or levelling up his favourite games.
Adam Hands
Bench Locksmith
The wiz kid when it comes to locks and keys, his knowledge around master key systems is second to none. Adam is a huge railway enthusiast; you’ll find him perched on a bridge with his binoculars during his spare time.
Larry
Travelling Locksmith
Larry travels around the world searching for unusual locks. He is a bit of a poser and likes to have his photo taken while on his travels. See social media to see what he’s been up to.